At isb15, your personal information is handled with care. This Privacy Policy explains clearly what data we collect, why we collect it, how it is used, and the rights you have as a Pakistani player on our platform.
The core commitments that shape how isb15 handles your data every day.
All data transmitted between your device and isb15 is protected by SSL encryption. Your account credentials, payment details and personal information are stored with security controls designed to prevent unauthorised access.
isb15 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the isb15 platform and its directly necessary service partners.
When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, only the minimum necessary transaction data is shared with your payment provider. isb15 does not store full card numbers or mobile wallet PINs.
You have the right to access, correct, or request deletion of your personal data held by isb15 at any time. Contact support with your request and it will be handled promptly in accordance with this Privacy Policy.
isb15 only collects the data that is genuinely necessary to operate your account, process PKR transactions, verify your identity and improve platform performance. We do not collect information beyond what is needed.
If you receive promotional communications from isb15 and no longer wish to, you can opt out at any time. Contact support or use the unsubscribe option in any isb15 email. Your opt-out preference will be actioned without delay.
isb15 ("we", "us", "our") operates the online sports betting and casino platform available at isb15.win. This Privacy Policy explains how isb15 collects, uses, stores and protects the personal data of players and visitors based in Pakistan and elsewhere who access our platform.
We understand that handing over personal information requires trust. That trust is something we take seriously. This policy is written in plain language so you know exactly what happens to your data — no legal jargon, no hidden clauses. If you have any questions after reading it, our support team is available around the clock to help.
This Privacy Policy applies to all isb15 services, including sports betting on cricket, Pakistan Super League (PSL), T20 and football markets, casino games, bingo, promotions, deposits and withdrawals in PKR, and all related platform features.
isb15 collects personal data in several ways — directly from you when you register or contact support, automatically as you use the platform, and from payment processors when you deposit or withdraw funds.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (for verification) | Provided by you at registration or verification |
| Contact Data | Email address, phone number | Provided by you at registration |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Provided during deposit / withdrawal or via payment processor |
| Account Data | Username, login history, account preferences, betting history | Generated automatically through platform use |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, games played, bets placed, promotions claimed | Collected automatically as you use the platform |
| Communications Data | Support chat transcripts, email correspondence | Generated when you contact isb15 support |
We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We do not collect data from social media profiles unless you voluntarily provide it.
isb15 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The main purposes are:
isb15 supports deposits and withdrawals in Pakistani Rupees (PKR) via JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and other supported mobile wallets. When you make a financial transaction on isb15, the following applies:
isb15 does not sell, rent or trade your personal data. We share your data only in the following limited circumstances:
All third parties with whom isb15 shares data are required to handle it securely and use it only for the specified purpose. isb15 does not permit any third party to use your data for their own independent marketing or commercial purposes.
isb15 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device by your browser.
The types of cookies used on isb15 include:
isb15 takes the security of your personal data seriously. We apply technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These measures include:
While isb15 takes all reasonable steps to protect your data, no internet platform can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password for your isb15 account, do not share your credentials, and log out after each session, particularly on shared devices.
isb15 retains your personal data for as long as your account is active and for a reasonable period thereafter to meet our legal, operational and fraud prevention obligations. Specific retention periods include:
When data is no longer required, isb15 securely deletes or anonymises it so that it can no longer be linked to you. If you request account closure, your data will be handled in accordance with this retention schedule — not immediately deleted in all cases, but not used for any active purpose beyond the retention obligations described above.
As an isb15 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact isb15 support with your account details and a description of your request.
You can request a copy of the personal data isb15 holds about you. We will provide this in a clear, readable format.
If any personal data held about you on isb15 is inaccurate or out of date, you can request that it be corrected. Account name changes may require supporting documentation.
You can request deletion of your personal data. Note that some data may need to be retained to meet legal obligations or complete pending transactions before deletion can be fully applied.
You can object to isb15 using your data for direct marketing purposes at any time. Your objection will be actioned without delay.
You can request your personal data in a structured, commonly used format so that you can transfer it if needed.
In certain circumstances, you can request that isb15 limits how your personal data is used while a query or dispute is being resolved.
isb15 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be immediately closed, any associated data will be deleted, and any balance will be handled in accordance with our Terms and Conditions.
If you believe a minor has accessed isb15 — whether through your device or otherwise — please contact support immediately. isb15 encourages adults to use parental control tools available on mobile devices and internet service providers to help prevent underage access to betting and casino platforms.
isb15 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to the platform, or shifts in applicable requirements. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date.
For significant changes — particularly those that affect how your data is used or shared — isb15 will make reasonable efforts to notify registered players via email or an on-platform notice before the changes take effect.
We encourage you to review this Privacy Policy periodically. Continued use of isb15 following publication of an updated policy constitutes your acceptance of the revised version. If you do not agree with a change, you should stop using isb15 and request account closure.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal data has been handled, please get in touch with the isb15 support team. We aim to respond to all privacy-related queries promptly.
For responsible gaming concerns — including self-exclusion requests, deposit limit adjustments or account closure — please also visit our Responsible Gaming page for available tools and options.
From your first PKR deposit to every cricket bet placed on PSL, your data is protected, never sold, and always under your control on isb15.